Support.
Write to us here. Your message lands in our support inbox with your address on it, and you get an answer within 24 business hours.
Before you write
Billing and cancellation
Stripe processes every subscription. If you cannot reach the cancellation controls, or you think a charge is wrong, tell us the email on the account and we check the subscription tied to it.
Refund review
We review each refund request on its own facts: subscription status, app access, duplicate billing, fraud signals, and payment processor rules. Read the refund policy first.
Account and data requests
Support can help with sign-in, onboarding, creator access, and app problems. For data export or deletion, choose the privacy category above and read the privacy policy.
Response times
We aim to respond within 24 business hours. Complex billing, security, or account-verification requests can take longer.