Version: USER-PRIVACY-v1.3-2026-08-04 · Effective/updated: August 4, 2026
Lift Like Technologies Inc. operates the Lift Like website, checkout, app and services. The service is not directed to children under 13. Users must meet any higher minimum age required in their location. If we learn we collected an under-13 user's information, we restrict the account and delete information not needed for safety or law.
Information and sources
We collect account, profile, birth date/age-gate, creator selection, onboarding, subscription, entitlement, support, message, report, block, preference, workout, set, meal, nutrition, progress, body, image, audio, prompt, output and other information you provide. We collect device, app, browser, IP, cookie, identifier, session, usage, content-view/follow/save/activity, diagnostic, crash, push, security, attribution and approximate-location information. Sources include Stripe, Supabase, Apple/Google authentication and platforms, creators, referrals, vendors, public sources, complainants and other users.
Stripe directly collects payment credentials. Lift Like receives customer, Checkout Session, subscription, invoice, amount, currency, tax, coupon, refund, dispute and payment-method status information and may receive billing name/address, brand, last four digits and expiry. We do not claim to store full card numbers or bank credentials.
Optional Apple Health permissions allow the app to read authorized steps and active calories and write completed Lift Like workouts. Optional Google Health authorization allows the app to read authorized steps and active calories from supported Fitbit and Google devices. Current code stores app-facing activity summaries, connection metadata and Google OAuth refresh tokens. We do not use health-derived information for advertising, data brokerage, insurance scoring or creator rankings.
Uses and disclosures
We use information for age gating, account/authentication, onboarding, entitlement, content delivery, personalization, recommendations, payments, renewals, refunds, support, safety, moderation, fraud, analytics, experiments, communications, security and legal compliance. Viewer activity may be visible to creators only through authorized aggregate or interaction features.
What a creator you follow sees. When you follow a creator, that creator can see your weight trend, body-fat trend, current streak, weekly meal and workout logging counts, and alignment score — the specific fields the coaching and kudos features run on. Creators do not see your messages, photos, precise location, or connected health-platform data. The app discloses this the first time you follow a creator, and unfollowing stops the sharing.
Requested photo/audio recognition, transcription and generation can use Google Gemini, Groq and OpenAI through a server proxy. Specifically: food photos you scan, dictation audio and the transcripts made from it, and meal text you type or dictate are sent to these third-party AI processors (Google Gemini, OpenAI, Groq) to provide the feature you requested, and for nothing else. We require these processors to protect submitted data and limit their use of it to providing, securing and supporting the requested service. We do not authorize broad model training with this information unless we first disclose that use and obtain consent where required.
If you record an outdoor workout, location and route data from that workout are processed to render your outdoor workout map. Map rendering uses Mapbox as a processor for this feature. We do not use workout location data for advertising or sell it.
We disclose information as necessary to Supabase, Stripe, Vercel, Apple, Google, PostHog where configured, AI/transcription providers (Google Gemini, OpenAI, Groq), Mapbox for outdoor workout maps, email/push/crash/support/moderation vendors, creators and users through authorized features, contractors and advisers, transaction counterparties, and authorities or affected parties for law, safety, rights and fraud. We require service providers to give personal information protection that is consistent with this policy and applicable law. Providers may process information in Canada, the United States and other operating locations, subject to required contractual and transfer safeguards.
Necessary cookies support sessions and onboarding. Product analytics and experiments operate where configured. Any ATT-triggering tracking, targeted advertising, sale/share, data brokerage, sensitive profiling or email-pixel practice must be disclosed with required controls before activation. You may unsubscribe from marketing while receiving service and legal notices.
Retention, deletion and security
We retain accounts while active and for a reasonable closure period. We retain subscription, tax, refund and dispute records for applicable legal and accounting periods. We retain user content and logs while needed to provide the requested features. We retain moderation, fraud and security evidence while reasonably needed to protect users and the service. Backups remain until their ordinary overwrite cycle completes. We delete or de-identify personal information when it is no longer needed, unless law, a dispute, fraud prevention, security or a legal hold requires continued retention.
You can delete your account inside the app: Profile → Delete Account (at the bottom of the Profile tab). Deletion cancels any active Stripe subscription, permanently deletes your workouts, meals, streaks, body metrics, posts, kudos, community activity, photos and voice notes, and removes your sign-in. Moderation reports and case records are kept with your identity removed (audit integrity), and retained transactions, disputes, fraud, security, backups and legal records are not immediately erased. Deletion is not a refund; it cannot be undone. Email deletion requests remain available (below) if you cannot access the app. We use risk-appropriate administrative, technical and organizational safeguards, but no system is perfectly secure.
Rights and choices
Depending on location, you may request access, correction, deletion, portability, disclosure information, consent withdrawal, objection/restriction, opt-outs and qualifying automated-decision review or appeal. Account deletion is available directly in the app (Profile → Delete Account (at the bottom of the Profile tab)) without contacting us. Exceptions may apply. Device settings control Apple Health, notifications, camera, microphone, photos and ATT. LiftLike Settings controls the Google Health connection. Contact our Privacy Officer at support@liftlike.app; we verify requests proportionately. Canadians may complain to the Office of the Privacy Commissioner of Canada or an applicable provincial regulator; other regulators may be available locally.
Each policy version is archived with identifier, date and preferably hash. Material changes receive notice and reacknowledgement or consent where required; history is never overwritten.
Privacy Officer · Lift Like Technologies Inc. · 375 University Avenue, Suite 3278, Toronto, Ontario M5G 2J5, Canada · support@liftlike.app (virtual mailing address; not a walk-in office)